WEBSITE DESIGN & HOSTING

We offer a wide range of website development services using modern publishing platforms.  We can advise on design, security, hosting, e-commerce, SEO optimisation and ongoing maintenance and support. For all customer looking for a new site or migrate or upgrade their existing site, we offer a free initial consultation.

Simply give us a call on 01603 670582 or enter your details via the “Get in touch” button.

Key Services:

• WordPress web design & development – we can create custom WordPress theme package
• Cloud Hosting Packages – we offer comprehensive hosting package for a wide range of modern publishing platforms
• E-Commerce – design, setup and maintain an effective business selling online
• Search Engine Optimisation – There’s no point in having a web presence if you can’t be found!
• Digital Marketing Strategy – including Google AdWords set up and campaign management.

We offer modern, fully featured hosting services all backed up by our own in-house support teams. We can help from registering your domain name to getting your site migrated from the existing provider. Our Platinum hosting package is designed for sites undergoing SEO optimisation or e-commerce sites that need to always perform.

Cloud Hosting Information

Our basic hosting packages are designed to be fixed-cost effective for entry level websites, with optional services billed ad-hoc as/when required – while still delivering enterprise grade stability along with rapid deployment – and scalability.  All our hosting is stored within the EC and include a daily disaster recovery snapshot. We also provide a basic TLS/SSL digital certificate for each package with automatic renewal – to secure your website.

• Package Billing: Direct Debit Only (Month In Advance)
• Cancelation Period: 30 Days Notice In Writing
• All Packages: Max 1 Domain Per Site
• All Packages: Transfer is data in/out of your hosting package
• Support Provided For: Hosting Platform & Certification Only
• Support Via: Email & Phone – Will generate a ticket for all issue to track progress
• Support SLAs: We aim to respond to all ticket in 72 hours – During our working hours
• Optional premium hosting and web support is available at cost
• Backups: Daily Disaster Recovery Snapshot 00:00 GMT
  • DR Snapshot restores are chargeable for each restore
  • DR Snapshots are taken at 00:00 GMT
  • DR Snapshots are limited to the storage capacity of your package
• SSL & SFTP Access
  • We can grant access to SSL Console & SFTP once we have signed authorisation
    • A unique security key will be issued – please keep it safe & secure
    • All access via SSL and SFTP is monitored
    • Access via SSL & SFTP should only be required by professional develops
    • Improper use can be catastrophic and require a paid DR recovery restore
• Dynamic IP Assignment
  • All packages run dynamic IP Assignment, you can purchase an optional static IP address
  • If we host your
• Basic TLS/SSL Certification
  • We generate a TLS Certification on hosting go live
  • We will setup HTTP – HTTPS redirection (unless instructed)
  • Auto-Renew is enabled for all certificates issued

Hosting Resource Limits

Please take note of resources offered with each package (RAM, CPU, Disk Space, Etc), if any resources are hitting limits set for the package, your hosting environment will be automatically stopped. Common issues and examples that can cause a stop on your hosting package can be:

• Excessive Site Traffic – It maybe you need to upgrade your package if you’ve reached its limits
• No available storage – Big uploads of content – for instance uncompressed images, video’s etc
• Database issues – often cause spikes in CPU, RAM or Disk usage – if the database is badly maintained or has security issues
• Hacking – Compromised code, site plugins, database security issues or new exploits

Our Recommendations

• Roll out best practices for the environment you’re running
• Run a premium security plugin if available for your environment
• Run online tests and checks regularly on your website
• Setup MFA – Multi Factor Authentication – If available
• Maintain your own automated backups – most platforms have plugin options for this
• Keep on-top of all updates and patches (but backup before updating)
• If your developing a site, we suggest using offline dev platform – or we can provide another basic dev.yoursite.yourdomain optional package

Hosting Migration Services

We can offer an optional paid migration service when moving to our Cloud 1,2 & 3 hosting packages – this is pending an initial survey to check viability. To complete this we would require full access to working site or be provided with recent valid backups. Once the survey is complete and if a migration is viable, we can provide you with estimated costs.

Hosting Package Upgrades

If you switching package, you can complete the process yourself or use our optional upgrade packages – please contact us for further information.

Our basic hosting packages are designed to be fixed-cost effective for entry level websites, with optional services billed ad-hoc as/when required – while still still delivering enterprise grade stability along with rapid deployment – and scalability.  All our hosting is stored within the EC and include a daily disaster recovery snapshot. We also provide a basic TLS/SSL digital certificate for each package with automatic renewal – to secure your website.

• Package Billing: Direct Debit Only (Month In Advance)
• Cancelation Period: 30 Days
• All Packages: Max 1 Domain Per Site
• Support Provided For: Hosting Platform & Certification Only
• Support Via: Email & Phone – Will generate a ticket for all issue to track progress
• Support SLAs: We aim to respond to all ticket in 72 hours – During our working hours
• Optional premium hosting and web support is available at cost
• Backups: Daily Disaster Recovery Snapshot 00:00 GMT
  • DR Snapshot restores are chargeable for each restore
  • DR Snapshots are taken at 00:00 GMT
  • DR Snapshots are limited to the storage capacity of your package
• SSL & SFTP Access
  • We can grant access to SSL Console & SFTP once we have signed authorisation
    • A unique security key will be issued – please keep it safe & secure
    • All access via SSL and SFTP is monitored
    • Access via SSL & SFTP should only be required by professional develops
    • Improper use can be catastrophic and require a paid DR recovery restore
• Dynamic IP Assignment
  • All packages run dynamic IP Assignment, you can purchase an optional static IP address
  • If we host your
• Basic TLS/SSL Certification
  • We generate a TLS Certification on hosting go live
  • We will setup HTTP – HTTPS redirection (unless instructed)
  • Auto-Renew is enabled for all certificates issued

Hosting Resource Limits

Please take note of resources offered with each package (RAM, CPU, Disk Space, Etc), if any resources are hitting limits set for the package, your hosting environment will be automatically stopped. Common issues and examples that can cause a stop on your hosting package can be:

• Excessive Site Traffic – It may be you need to upgrade your package if you’ve reached your monthly limit
• No available storage – Big upload of content – for instance uncompressed images, video’s etc
• Database issues – often cause spikes in CPU, RAM or Disk usage – if the database is badly maintained or has security issues
• Hacking – Compromised code, site plugins, database security issues or new exploits

Our Recommendations

• Roll out best practices for the environment you’re running
• Run a premium security plugin if available for your environment
• Run online tests and checks regularly on your website
• Setup MFA – Multi Factor Authentication – If available
• Maintain your own automated backups – most platforms have plugin options for this
• Keep on-top of all updates and patches (but backup before updating)
• If your developing a site, we suggest using offline dev platform – or we can provide optional dev.yoursite.yourdomain package

Hosting Migration Services

We can offer an optional paid migration service when moving to our Cloud 1,2 & 3 hosting packages – this is pending an initial survey to check viability. To complete this we would require full access to working site or be provided with recent valid backups. Once the survey is complete and if a migration is viable we can provide you with estimated costs.

Hosting Package Upgrades

If you need to switch hosting package, you can complete the process yourself or use our optional upgrade packages – please contact us for further information.

We offer modern, fully featured hosting services all backed up by our own in-house support teams. We can help from registering your domain name to getting your site migrated from the existing provider. Our Platinum hosting package is designed for sites undergoing SEO optimisation or e-commerce sites that need to always perform.

Managed Hosting Information

Our managed hosting offers a complete package for your business website including – initial transfer*, enterprise scalable hosting, monthly support allowance for each hosting package. Managed hosting also includes static IP address, daily DR snapshots and pre-paid restore options as well as active website and certificate monitoring. Our team will also do their utmost trough initial setup and migration process, pre-validating site migration, testing restores from backups, providing advice and assistance with DNS setup and domain transfers.

• Package Billing: Direct Debit Only (Month In Advance)
• Cancelation Period: 30 Days Notice In Writing
• All Packages: Max 1 Domain Per Site
• All Packages: Transfer monthly limit is data uploaded and downloaded per month
• Support Provided For: Initial Migration – Ongoing Hosting & Site Support
• Support Via: Email & Phone – Will generate a ticket for all issue to track progress
• Support SLAs: We aim to respond to all ticket in 48 hours (during working hours)
• Support Time: Additional time can be purchased if included time is used
• Optional web development services for your site – can be quoted and supplied if required
• Backups: Daily Disaster Recovery Snapshot 00:00 GMT
  • DR Snapshot + Restores included within your monthly package
  • DR Snapshots are taken at 00:00 GMT
  • DR Snapshots are limited to the storage capacity of your package
• SSL & SFTP Access
  • We can grant access to SSL Console & SFTP once we have signed authorisation
    • A unique security key will be issued – please keep it safe & secure
    • All access via SSL and SFTP is monitored
    • Access via SSL & SFTP should only be required by professional develops
    • Improper use can be catastrophic and require a paid DR recovery restore
• Static IP Assignment
  • All managed packages will be assigned a static IP
  • We recommend using our DNS services to maximise support and service offering
• Basic TLS/SSL Certification
  • We generate a TLS Certification on hosting go live if required
  • We will setup HTTP – HTTPS redirection (unless instructed)
  • Auto-Renew is enabled for all certificates issued
  • We can provide premium TLS/SSL Certificates at cost, on-request
• Active Monitoring Site & Certificate Monitoring
  • Website Status – If your site goes offline – a support ticket will be raised automatically
  • Certificate Status – If your site has an security certificate issue – a ticket will be raised automatically

Hosting Resource Limits

Please take note of resources offered with each package (RAM, CPU, Disk Space, Etc), if any resources are hitting limits set for the package, your hosting environment will be automatically stopped. Common issues and examples that can cause a stop on your hosting package can be:

• Excessive Site Traffic – It maybe you need to upgrade your package if you’ve reached its monthly traffic limits
• No available storage – Big uploads of content – for instance uncompressed images, video’s etc
• Database issues – often cause spikes in CPU, RAM or Disk usage – if the database is badly maintained or has security issues
• Hacking – Compromised code, site plugins, database security issues or new exploits

Initial Transfer* – Migrating From Your Old Host

• This only applies if you’re moving from an existing hosting provide to EasyPC
• We recommend making sure you’ve got credentials and a recent complete backup
• Initial site migration will only proceed without charge if:
  • Active site – has been audited by us and approved pre-migration – credentials and access details will be required
  • Or a recent offline site backup can be supplied and verified – we will complete a restore to our test environment

Our Recommendations

• Roll out best practices for the environment you’re running
• Run a premium security plugin if available for your environment
• Run online tests and checks regularly on your website
• Setup MFA – Multi Factor Authentication – If available
• Maintain your own automated backups – most platforms have plugin options for this
• Keep on-top of all updates and patches (but backup before updating)
• If your developing a site, we suggest using offline dev platform – or we can provide another basic dev.yoursite.yourdomain optional package

Hosting Package Upgrades

If you switching package, you can complete the process yourself or use our optional upgrade packages – please contact us for further information.

Domain Registration & Management

We offer domain registration, recovery and maintenance and automatic renewal services for all our clients. Please contact a member of the team to discuss requirements and costs.

If neither our basic or managed hosting option fits you’re requirements – we can provide fully customised hosting services to meet you’re exact requirements for capacity, storage, support, backup and redundancy.

Please call and speak to the team today:

• Free initial consultation for new clients and those wishing to migrate from an existing provider
• Full evaluation and bespoke specification for your web-based service
• Hosting for storage, apps or web based services
• High availability, redundancy, dedicated development & testing site
• Automated multi-location backup services
• Load balancing options
• Active monitoring, reporting & incident ticket creation
• Bespoke support offerings
• Access for collaborates or 3rd party developers

We have years of experience in helping people find, correctly register and maintaining domain names for their business. Domains services are critical for modern enterprise offering the gateway to your businesses online presence and enabling business critical web based services such as email. Sometimes getting an existing domain transfer and setup can also be a challenge, with our experience we can often save time and money – and highlight potential issue before proceeding. Some DNS (domain name services) providers also have limitation and quirks and can take a considerable time to action changes – we offer a premium DNS service that offers inbuilt validation of all records, rapid propagation of changes.

• Free initial advice on acquiring new domains or transferring an existing domain
• New domain registration and setup of automated renewal service
• Existing domain migrations services
  • Initial evaluation of domain – confirmation of what is required for a smooth migration
  • Free for .co.uk domain names transfers, for anyone our hosting – or web enabled services
  • For all other domains – we will confirm transfer/renewal cost on application
  • Verification & setup of existing DNS records pre-transfer

DNS Services & Management

DNS (Domain Name Services) acts as the map for all web based services from your domain name.

• We offer premium DNS service allowing us to instigate rapid changes
  • Setup for Cloud Services – Such as Microsoft 365, Google Workplace
  • Switch web based services, new supplier, to resolve an outage
  • Adding identification records for services to verify your domain ownership such as SSL/TLS certificate verification, cyber audit, bulk email services
  • Setup of sub-domains, say you want a staff only website address like staff.mycompany.com
• Email Services DNS Configuration
  • Setup of records to protect from spam and help maintain legitimate email deliver from you’re domain to you’re client.
    • DMARC – Instructs email providers on how to handle messages that fail authentication checks, helping to prevent spoofing.
    • DKIM – Ensures emails haven’t been tampered with by adding a digital signature verified against the sender’s domain.
    • SPF – Specifies which mail servers are authorised to send emails on behalf of your domain.

Domain Recovery

Getting your domain back can sometimes be a complete nightmare, ending up requiring legal expertise and have the potential of being an expensive, time consuming endeavour. Over the years we have help our clients understand what is involved before they proceed with paid for recovery services. Understanding what alternative options that might be available or help with temporary solution, while recovery process is underway.

We have help our clients previously by:

• Find current domain registrar and their contact details
• Tracking down original site developer to help identify domain details
• Submitted information request to registry services
• Assessing what can be done via an existing domain control panel
• Applying DNS changes for quick work arround with existing providers