Privacy Policy for EasyPC Limited

Last Updated: 24/08/2024

EasyPC Limited (“we”, “us”, or “our”) operates the website [www.easypcltd.co.uk] (the “Site”). This privacy policy outlines how we collect, use, disclose, and protect your personal data when you visit or interact with our Site, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following categories of personal data:

  • Personal Identification Information: This may include your name, email address, phone number, and postal address.
  • Technical Information: Including your IP address, browser type, operating system, and device information.
  • Usage Data: Information about how you use our website, including pages viewed, duration of visits, and clickstream data.
  • Cookies: We may use cookies and similar tracking technologies to enhance your experience on our Site.

We use your personal data for the following purposes:

  • To Provide Our Services: To process and manage orders, answer your queries, and provide customer support.
  • For Website Analytics: To improve the performance, functionality, and content of our website.
  • Marketing Communications: With your explicit consent, we may send you promotional emails or newsletters. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
  • Legal Compliance: To comply with legal obligations, such as fraud prevention, legal proceedings, or investigations.

We process your personal data on the following legal grounds:

  • Consent: Where you have provided your consent (e.g., for marketing communications).
  • Contract: When processing is necessary to fulfill a contract with you (e.g., to deliver products or services).
  • Legal Obligation: To comply with our legal responsibilities (e.g., tax laws, fraud prevention).
  • Legitimate Interests: For purposes such as improving our services, enhancing website security, or conducting business analytics, provided these interests do not override your rights.

We may share your personal data in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating the Site, processing transactions, or providing customer support.
  • Legal and Regulatory Authorities: If required by law or if we believe in good faith that such action is necessary to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner.

We will only retain your personal data for as long as is necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and the purpose for which it was collected.

You have the following rights under data protection laws:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that any inaccurate or incomplete data be rectified.
  • Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
  • Restriction: You can request that we limit the processing of your personal data.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@easypcltd.co.uk. We will respond to your request within one month, as required under the UK GDPR.

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, accidental loss, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

We may transfer your personal data outside of the UK if required by our service providers or partners. Whenever we transfer your personal data internationally, we ensure that appropriate safeguards are in place to protect your data, such as relying on the UK’s adequacy regulations or entering into standard contractual clauses.

Our Site uses cookies to distinguish you from other users. This helps us provide you with a better user experience and enables us to improve our services.

We reserve the right to update or change this privacy policy at any time. If we make any material changes, we will notify you by posting the updated policy on this page and revising the “Last Updated” date at the top.

If you have any questions about this privacy policy, or if you would like to exercise your data rights, please contact us at:

EasyPC Limited
Unit 2, 40 Vulcan Road South, Norwich, NR6 6AF

Phone: 01603 670582

Email: privacy@easypcltd.co.uk

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

This privacy policy is designed to comply with UK data protection law, including the UK GDPR and Data Protection Act 2018. If you require further legal advice, please consult with a legal professional to ensure compliance with all relevant laws and regulations.